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Preserving your jewelry for generations to come requires proper care and precautions. Following basic guidelines will help protect your jewelry from damage and wear. Regularly cleaning your new jewelry will keep it looking radiant.


  • We recommend removing jewelry prior to physical activity and storing carefully.
  • Be cautious during household chores (e.i. folding laundry, dishes, showering). Prongs can easily snag on fabrics, loosening your stones slowly over time. 
  • Avoid harsh chemicals and abrasives coming in contact with your jewelry; hairspray, bleach, chlorine, toothpaste, etc. exposure will dull the shine of precious metals over time.
  • If you feel a stone may be loose, contact our customer care team and refrain from wearing your jewelry until it is repaired. Make sure to store your ring in a memorable and safe place. 
  • Gold is a soft precious metal and will become bent and scratched if handled roughly. It is lasting and durable if it is well cared for.
EDUCATION: GOLD 101 - Pure gold is twenty-four karats and by nature it is extremely soft and malleable. Fourteen karat gold is 14 parts gold mixed with 10 parts other metals to tint the color (white gold, rose gold) and to strengthen it's structure. Even strengthened by other metals, it is still soft. Avoid applying strong pressure or force to your gold band, head, and prongs.
HOME CLEANING - A simple home remedy for cleaning your gold jewelry is to mix a little dish soap with warm water in a bowl. Let your gold jewelry soak for 2-3 minutes. Remove the jewelry and scrub gently with a soft, clean toothbrush. Dry with a microfiber cloth and finish by polishing with a jewelry cloth. Repeat as often as needed. This process is safe for jewelry with diamonds. Avoid prongs when drying and polishing as to prevent loosening stones.
NOTE - White gold requires rhodium plating that wears off over time from normal wear and polishing. White gold rings can be rhodium plated again. You can contact us if you have further questions regarding this process!
Check your settings often to make sure your gemstones are secure. Worn prongs can become loose when snagged or bumped and will result in lost gemstones. Bi-annual professional inspections are recommended.
Daily wear can dull the brilliance of gemstones. You can restore and maintain the sparkle with regular cleaning. Our jewelry cleaning kit is specially formulated to clean all types of delicate and porous gemstones, including pearls. This kit is available for purchase on our website. Another safe option is to clean gemstones with a soft bristle brush and a solution of six parts water and one part ammonia. (Note that ammonia solutions should never be used on pearls or emeralds. Instead use a mild soap and water solution.)

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